Refund & Cancellation Policy

Thank you for considering AID Media Downloader. This policy explains how refunds and cancellations work for purchases made through Consulting99.com.

Refunds

We are sorry, but we are not able to offer refunds — all payments for AID are final. We hope you will understand the reason: every account receives 2 days of full access, completely free, before any payment is ever taken.

The free trial asks for no payment details and includes every feature a paid plan includes — unlimited downloads of every supported format, with no usage cap. It begins when you first sign in, and it is there so you can be confident AID does what you need before you spend anything. We would genuinely rather you took your time with the trial than paid for something that turns out not to suit you.

If anything is unclear before you buy, please do get in touch at support@consulting99.com — we are always glad to help.

Cancellation

There is nothing you need to cancel. Plans are one-off payments for a fixed period and never renew automatically, so simply letting a plan lapse is all it takes to stop. You will not be charged again unless you choose to buy another period.

If something has gone wrong

If you were charged and your access did not unlock, please accept our apologies — that is a fault on our side rather than a refund matter, and we will put it right. Email support@consulting99.com with the payment ID from your receipt and we will sort it out for you as quickly as we can.

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